TaxiTracker Privacy Policy

Last updated: 4 November 2026

TaxiTracker is an app for taxi and rideshare drivers to log trips, distance, earnings and expenses. It is published by RUKAPPSL ("we", "us"). This policy explains what the app collects, why, and the choices you have.

1. What we collect

Account details

Your first and last name, email address and password. Your name is used to greet you in the app and is printed at the top of the Excel reports you export. The password is stored only in scrambled (hashed) form by our hosting provider. If you turn on two-factor authentication, we also store your authenticator key and your recovery codes in hashed form.

Location – only while a trip is running

When you tap Start Trip, the app uses your phone's precise location to measure the distance you drive, including while your screen is locked. A "Trip in progress" notification is shown the whole time. Collection stops when you tap End Trip. We store the trip's start and end points, start and end times and the distance driven. We do not store your full route. To check that distances are right, we also keep a few figures about the GPS signal on each recorded trip: how many location readings it received, how many were used, their average accuracy, and when the car last moved.

Trip details you enter

Business or personal, the trip purpose, and the fare or earnings.

Expenses you enter

Date, category, amount, whether GST applies, notes, and any receipt photos you choose to take or attach.

Settings

Your country, working hours, vehicle fuel type, tax settings (New Zealand only), names of saved locations, and odometer readings.

Trip reminders (optional) – kept only on your phone

If you turn on trip reminders, the app reads the list of Bluetooth devices paired with your phone so you can choose your car, and notices when that car connects or disconnects. Your chosen car's name and Bluetooth address, your reminder times and a short list of recent reminder activity are kept only on your phone and are never sent to us. Reminders are shown as notifications. Trip reminders do not use your location.

Subscription

If you subscribe, Google Play takes the payment. We never see your card or bank details. We receive only your subscription status: which plan you chose, and when it renews or ends. We also record when your free trial started and how many free Excel reports you have used, so we know when the trial ends. This is linked to your TaxiTracker account so your subscription works on any phone you sign in on. We also record which first-time setup steps you reach and whether you finish or close the setup, and when the subscription screen is opened and closed, which part of the app it was opened from and whether a plan was bought, linked to your account. We use this only to see where these screens can be improved.

We do not collect your contacts, microphone audio, advertising identifiers or browsing activity. TaxiTracker has no ads and contains no third-party analytics or advertising tracking tools.

2. How we use it

Only to provide the app's features: recording your trips, reminding you to start a trip if you turn reminders on, showing your statistics, estimating tax deductions (New Zealand only), and creating the Excel reports you choose to export. We do not sell your data or use it for advertising.

We may also email you occasionally about using your account, such as asking for feedback. These emails have an unsubscribe link, and we keep any answer you give with your account.

3. Where it is stored and who processes it

Your data is stored with Supabase, which provides our database, sign-in and file storage and processes the data on our behalf.

Emails we send you, such as password reset codes, are delivered by Resend, which receives your email address for that purpose only.

Subscriptions are processed by Google Play and managed through RevenueCat, which confirms purchases with Google on our behalf and holds your subscription status and purchase history, linked to a random account identifier.

App updates are delivered by Expo (Expo Application Services). When the app checks for an update, Expo receives basic technical information such as the app version, the phone's operating system and a random installation identifier.

We do not share your data with anyone else unless the law requires it.

Trips recorded without an internet connection are kept on your phone until they can be uploaded.

4. Security

All data is encrypted in transit (HTTPS). Each account can only read its own records. You can add two-factor authentication to protect your account.

5. Keeping and deleting your data

We keep your data for as long as your account exists.

You can delete your account at any time in the app under Settings > Delete my account. This permanently deletes your account, trips, expenses, receipt photos and settings. If you cannot use the app, email us at taxitracker@rukappsl.com from the address you signed up with, and we will delete your account and confirm by email within 7 days.

Deleted data may remain in our hosting provider's backups for up to 30 days before it is overwritten.

Trip reminder settings are kept only on your phone and are removed when you uninstall the app.

Excel reports you have exported and shared are copies under your control, and are not affected by deleting your account.

6. Children

TaxiTracker is intended for adult drivers. It is not directed at anyone under 18, and we do not knowingly collect data from children.

7. Your rights

Depending on where you live (for example under the New Zealand Privacy Act 2020, or the UK or EU GDPR), you may have the right to access, correct or delete your personal information, or to object to how it is used. You can see, edit and delete most of your data directly in the app. For anything else, contact us.

8. Changes to this policy

If this policy changes, we will update this page and the date at the top.

9. Contact